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Staff Code of Conduct
As a member of the staff team on OAMA, it’s our goal to keep things as fun and relaxed for our members as possible, as well as work as the best team possible. Below are five expectations we have of each of our staff that help us do just that.
I. Keep the Mystery
There are a number of things we don’t talk with our members about in order to keep our game exciting. These things include certain plot/story elements, canons, events, etc. Anything discussed in our private staff discord channels or the forum staff room are off limits for a reason. If you have any suggestions, questions, or concerns about projects in these areas, please keep it private within the staff channels. And as a member of our team, we expect everyone to keep the mystery.
- Involve our members: However, our members are always ready and willing to help and they’re a well of ideas we can make use of if we’re stuck. It does not mean that we have to agree with everything they offer or to let them in on things listed above, but it does mean that we might be able to make an important resolution or access a turning plot point faster if we get member input. Involve our members as much as we can while still keeping the mystery.
Keep the lines of communication within our team open. You don't need to be reachable at all times, but check in regularly and be present in conversations! We value everyone's opinions and ideas.
- Read / listen carefully: With a diverse team, our posts get so long in the staff room or other available channels that some things are very easy to miss or misinterpret. Read carefully before posting your opinion, and, if possible, break things down for clarity if you realize there’s a long post incoming. And take the time to really hear other opinions - don't just discount something when it disagrees with you.
- Ask for clarification: It never hurts to ask for clarification if you feel you misunderstood something! Not only do we communicate through text alone, some of us claim English as a second language, which makes it doubly hard for us to communicate from the first try. If you don't understand something, chances are someone else doesn't either. Check in often with each other.
- Summarize Progress: Our threads and projects often run very long and it's easy to lose track of what's happened. As things progress, be sure to summarize the progress so far so we don't have to backtrack and forget things.
- Completion Confirmation: When a topic reaches a resolution, make sure to confirm it with everyone! Don't assume things have been agreed upon unless you receive actual confirmation.
- Give updates: We trust everyone is doing their part, but it's helpful to track and plan for future events when we have updates of what's happening. For side quests, events, canon thoughts, updating claims, etc. let us know updates & changes in a staff room thread if it's something ongoing or discord if it's something small and immediate.
- Get agreement: We rely on a team system, and as a team, we need to agree on things before they get pushed out. If it involves a particular committee within the staff (i.e. the Stats team or the Contests team), reach a consensus among yourselves. If it's a project that involves everyone, no particular committee, etc., 3+ staff members in agreement is acceptable.
Being a member of staff means you're taking on responsibility. If you say you'll do something, you will be held accountable. Make sure you know what you can handle and follow through on your promises - or be open with the team if you're unable to! If you feel like you're getting overwhelmed, be responsible about it and communicate that with the team - there are no hard feelings.
- Be proactive: If you notice something isn’t done, you’re encouraged to bring it up to the rest of staff - chances are it slipped through our fingers while we were dealing with outstanding issues. If you feel like you can do it yourself, please do so, but be realistic about what you can handle. We value everyone’s opinions, and we’ll ensure to get back to things we missed as soon as we notice them.
IV. The Golden Rule
Treat others as you’d like to be treated. Sometimes, even as staff, we don’t get along and it does happen that sometimes we come up against an immovable object. But we are a well-oiled team, and there are no hard feelings at the end of the day. Be mature and work together to talk out an issue. Keep our disagreements private from our members and don’t air out dirty laundry - we do our best to work toward compromise and do what’s best for the game. Let’s work together and put the “team” into the “work”!
V. Have Fun!
While we do have a lot of things to keep us busy, this is a reminder that there’s no reason for us to forget about our own characters and threads. You’re a staff member because you love the game and want to see it succeed, so write! As staff members ,we’re representatives of our forum’s activity levels, and while we don’t expect anyone to be crazy active, we do expect to see you on the forum, as it encourages others to post, as well, and to join us in the first place. Let’s keep having fun and keep the site going!
- Breathe: It's ok to take a step back to breathe and have fun writing. If you need time away from staff, notify the rest of the team and take it! You will never be judged for taking a breather, and are always welcome back when you're ready.